Travel operations and strategy for small but mighty agencies
Streamline your travel business with a fractional operations partner
You look after clients and the magic of travel. I’ll set up the behind‑the‑scenes systems, operations and strategy so your small travel business runs like a premium agency—without burning you out.
Free 30‑minute consultation: I’ll audit your operations and identify 2–3 quick wins to lift profits and give you back time.
No sales pitch—just clear next steps for you.
- Specialised in travel operations, workflows and SOPs
- Strategy advice for small agencies, hosts and independent advisers
- Hands‑on implementation so your plans become lasting processes
Request your free operations audit
Tell me a few details and I’ll be in touch within one business day with booking options.
What we’ll cover: capacity, client journey, tech stack and your main operational bottlenecks.
Spots are limited each month so I can stay hands-on with every client.
Trusted by independent advisers, boutique agencies and small host agencies across Aotearoa.
Services
Strategy, systems and structure for modern New Zealand travel businesses
I combine hands-on travel industry experience with operations consulting to help you scale sustainably, protect your time and deliver a premium client experience.
Travel Operations Design
Build streamlined, repeatable processes for enquiries, proposals, bookings and post-trip follow-up — so nothing slips through the cracks.
- Workflow & SOP creation
- CRM & automation mapping
- Client communication templates
Strategy & Business Consulting
Clarify your offers, pricing and capacity so you can grow revenue without overworking yourself or your team.
- Offer and package refinement
- Capacity and profitability planning
- Quarterly strategy and accountability
Implementation & Coaching
Support for you and your team as you roll out new systems, adopt tools and lift how you operate day to day.
- Team training and onboarding
- Accountability check-ins
- Done-with-you implementation
How it works
A simple path from overwhelmed to organised
We’ll meet you where your business is—solo adviser, small team or growing agency—and build a practical roadmap you can actually follow.
Step 1
Free consultation
We’ll go through your current operations, biggest frustrations and what 'success' would look like over the next 6–12 months.
Step 2
Operations snapshot
After our call, I’ll send a short summary and 2–3 tailored recommendations you can put into action straight away, whether we work together or not.
Step 3
Choose your support level
We’ll explore whether you need a one-off project, ongoing consulting, or a fractional operations partner—and build a custom engagement around your goals.
Meet The Savvy Travel Chick
Travel industry insider and operations partner
I've been where you are — juggling enquiries, itineraries, suppliers and client expectations while trying to grow a profitable travel business. That's why my work sits at the intersection of travel expertise and business operations.
As a travel operations specialist and strategy consultant, I've helped small agencies and independent advisers establish systems that support six‑ and multi‑six‑figure revenue without sacrificing the client experience—or their sanity.
- We specialise in travel: tours, FIT, luxury and group travel
- Tool‑neutral: I design processes that work with the tools you already use
- Balanced approach: strategy, operations and practical implementation
The free consultation is your chance to tap into that experience and get clarity on how to make your travel business more sustainable and scalable.
Client outcomes
What Kiwi travel business owners are saying
Real stories from small Kiwi travel businesses that swapped chaos for clarity and busywork for smarter systems.
“In three months we went from being reactive and disorganised to having clear workflows for every stage of the client journey. I finally feel like a proper agency owner, not just someone trying to keep up.”
— Boutique travel agency owner
“We now have clear SOPs and automation saving my team hours each week. The consultancy paid for itself within the first quarter through time saved and fewer mistakes.”
— Small host agency founder
“Having a strategic partner who understands both travel and operations has been a game-changer. I’m working fewer evenings and my clients are getting a much more polished experience.”
— Independent luxury advisor
Got questions?
FAQs about the free consult
Still wondering how travel operations consulting fits your business? Start with the free call—there’s no obligation to proceed.
Who is this free consult for?
This free consult is for small travel businesses — independent advisers, boutique agencies and small host agencies who want to tidy up operations or sharpen their strategy. If you’re regularly booking clients but feel disorganised behind the scenes, this session will help.
What will we cover on the call?
We’ll go through how clients currently move through your business, where you’re losing time or dropping tasks, and your goals for the next 6–12 months. You’ll leave with two or three practical recommendations and clarity on whether ongoing support would help.
Will this be a sales pitch?
No — the aim is to provide useful advice first. At the end, if it seems like a good fit I’ll outline a few ways we could work together. If not, you’ll still walk away with practical steps you can use straight away.
Do I need a team, or can it just be me?
You don’t need a team. Many clients are solo advisers or owners with part‑time help. We’ll design systems and structures that suit the business you have now and the one you’re growing into.
What happens after the consultation if I want to proceed?
You’ll get a short summary of our call, recommended next steps, and a proposal with options — from one‑off intensives to longer‑term fractional operations support. You choose the level of partnership that suits your stage and budget.
Keen to simplify your travel business?
Drop us a few details and I’ll be in touch with a link to book your free 30‑minute consultation. No pressure—no obligation—just a clearer way forward for your operations and strategy.
- Free 30‑minute consultation tailored to your travel business
- Two to three practical recommendations you can use straight away
- Clarity on whether ongoing support would suit you
Average response time: within one working day.
Book your free consult
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The Savvy Travel Chick — Coaching and consulting for small travel businesses who want their operations to feel as polished as their itineraries.
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